Reference

Terms & Conditions for Your 567luck Account

567luck Terms & Conditions set the rules for opening an account, using local wallets and entering the lobby where local law permits.

Account eligibilityWallet verificationPolicy accessSupport route
567luck Terms & Conditions for Your 567luck Account
HELP WITH TERMS

Where to Ask About a Policy Decision

A clear support route helps when a Terms & Conditions question affects your account or wallet status.

Account access Ask us to clarify a verification or access decision through the account help route.
Wallet status For a DANA, OVO, GoPay or QRIS question, provide the transaction reference, amount and…
Policy request If you disagree with a policy outcome, ask for a written clarification and identify…
RECORDS AND SECURITY

How We Handle Your Terms Requests

We apply these Terms & Conditions through account records rather than informal messages.

Data handling

We use submitted account details, phone verification results and transaction references to apply the Terms & Conditions.

Cookie control

Cookies can support login continuity and basic page preferences.

Account security

Keep your password private, sign out on shared devices and check the web address before entering details.

Record retention

We retain account and payment records for the period needed to apply these terms, resolve an account question and meet…

Change requests

To correct a name, phone number or other account detail, use the registered support route and describe the requested change.

Policy contact

Questions about Terms & Conditions should identify the account step, wallet reference or clause involved.

Terms & Conditions Questions Answered

These Terms & Conditions questions cover the account steps Indonesian customers usually need before opening access. Read the answers alongside the current policy wording, especially when a payment check, verification request or access decision affects your account. Where local law permits, we will explain the relevant step and the route for asking us to check it.

They cover account creation, phone verification, login security, wallet use, payment references, access decisions, policy changes and account closure. They apply to your use of the service where local law permits, alongside any rules that apply in Indonesia.

Phone verification helps us link the account to the person who opened it and reduce mistaken or unauthorised access. If the step does not complete, check the number entered and contact account support without sharing your one-time code.

You may use the wallet or QRIS route displayed for your account where local law permits. Use only your own approved payment route, keep the receipt and provide its reference if we need to reconcile a balance.

We may ask you to correct the record or pause account activity while the details are checked. Send the requested amendment through the registered support route; a phone or ownership check may be required before the change is made.

Use the account support path linked to your registered details and name the field that needs correction. Explain whether the change concerns your phone number, account name or another record, and provide supporting context only when requested.

We can revise the wording when operational or legal requirements change. The current version is shown on this page. Read the updated sections before continuing, because continued account use means acceptance where local law permits.

Send a policy request through the available support route with your registered phone number, the screen message and the date of the decision. Do not send a password or security code; we use the account record to assess the request.